Please check our size guides before you order and measure yourself accurately.
Due to the small nature of our business; Unless there is a fault with your order, we're afraid that we do not generally accept returns on our handmade and made-to-order items. This is because we hand make or press every piece one at a time, and through ordering, you are paying for our labour. Due to our lengthy customisable list of options on our items, it is hard for us to sell your items on again.
Please know that we are always happy to fix damages for you.
On the rare circumstance that we feel a return is necessary, You will be able to return items for an exchange or store credit 1 month from when your order is shipped. You will need to include a note with your return and let us know your name, address, order number, and explain which item and size that you are exchanging your order for.
Please contact us for our returns address.
You will need to cover the cost of the postage to be sent back to us unless we feel that we should. Once your return is back with us, we will inspect the item and if it is eligible for an exchange, we will send you store credit over e-mail, or create a new order for you with a 100% discount code so that you can be kept up to date with shipments, you may need to pay the postage for this. We will then begin making up your new item and post it out once it is ready. As per our delivery info above, this can take up to 6 weeks.
If your item arrives damaged or marked, please let us know and we will be happy to fix this for you (of course at no extra cost).
We're really sorry however due to us making each item to order, we can't accept refunds.